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TripAdvisor Certificates of Excellence for consistent positive reviews by guests

KUALA LUMPUR, 19 June 2013 – Having consistently received positive reviews from guests from across the world, seven Tune Hotels’ properties in the Philippines, Malaysia, Thailand and the UK were recently recognised with a “Certificate of Excellence 2013” by the world’s largest travel website TripAdvisor.

Tune Hotels in the Philippines scored substantially with Tune Hotels in Cebu City, Angeles City and Ermita, Manila being recognised with the TripAdvisor Certificate of Excellence 2013.

Malaysia’s Tune Hotel Danga Bay in Johor Bahru and Tune Hotel Kota Bharu, as well as Tune Hotel Liverpool Street, London in the UK received the Certificate of Excellence for the second consecutive year, while another recipient this year was Tune Hotel Hat Yai in Thailand.

Congratulating the respective hotels on their achievements, Group CEO of Tune Hotels Mark Lankester says: “This is really spectacular particularly for Tune Hotels in the Philippines, considering we’ve been in the market for just over a year. Continuous recognition for Danga Bay, Kota Bharu and Liverpool Street has made us even more determined in our pursuit for customer satisfaction and brand recognition.”

“I would like to single out our highly dedicated hotel staff for this outstanding feat. We are extremely delighted and it is gratifying to know that our endeavour in continuously improving our innovation and service quality to meet the expectations of our guests has paid off. As an international value hotel brand, the TripAdvisor recognition speaks volumes of our reputation and brand promise that is to give our guests the best deal and ensure value for money,” he adds.
Other Tune Hotels that have previously received TripAdvisor Certificate of Excellence include Westminster, London (2011, 2012); and Legian, Bali in 2012.
For Tune Hotel Ermita, Manila, it was a bumper win this year as it has earlier been recognised as among the Top 25 Bargain Hotels in the Philippines under the TripAdvisor Travellers’ Choice 2013 award.

Tune Hotels’ properties that total 29 across six countries at present have regularly been ranked top in TripAdvisor rankings. Tune Hotel Waterfront Kuching and Tune Hotel Bintulu in Sarawak, Malaysia were among the Top 15 Bargain Hotels in Malaysia for 2013, and so was Tune Hotel Legian in Bali which made it to the Top 25 Bargain Hotels in Indonesia this year. Tune Hotel Downtown Penang, Malaysia was in the Top 25 Bargain Hotels in Malaysia list last year.

Tune Hotels has successfully pioneered a branded value hotel brand with the concept of pay-as-you-use that has become hugely popular amongst travellers from across the world. Under the concept, guests only pay for room rates with the option of adding on other amenities like towels & toiletries, air-conditioning, in-room wifi and satellite TV service.

Tune Hotels has received almost five million guests since the opening of its first hotel in downtown Kuala Lumpur in 2007. There are 11 Tune Hotels in Malaysia, five in the UK, one in India and four each in the Philippines, Thailand and Indonesia.

Upon successful opening of Tune Hotel Ahmedabad in May, Tune Hotels is set to enter Japan with a hotel in Okinawa opening in August and Melbourne, Australia in November. The company also has plans for future projects in the Middle East, Europe and Africa.

Tune Hotels is part of Tune Group, a lifestyle business conglomerate co-founded by Tan Sri Tony Fernandes and Dato’ Kamarudin Meranun, who are the Group CEO and Deputy Group CEO respectively of Asia’s largest low cost carrier AirAsia.

For real-time updates and promotion alerts, guests can stay connected with Tune Hotels via Facebook at and on Twitter via

For booking and further information, visit

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About Tune Hotels

Tune Hotels is part of the lifestyle business conglomerate Tune Group that was founded by Tan Sri Tony Fernandes and Dato’ Kamarudin Meranun. Tune Hotels seeks to innovate and revolutionise the way services are made available and has employed efficient web-based technologies to reach and engage its customers, presenting a unique lifestyle opportunity.

All Tune Hotels’ properties feature space-efficient, streamlined rooms focusing on high-quality basics: a five-star bed, powerful hot showers and energy-conserving ceiling fans along with housekeeping services, electronic keycard access into rooms, CCTV surveillance, and 24-hour security.

Tune Group’s companies are Tune Air (a substantial shareholder of AirAsia), Tune Hotels, Tune Money (holding company of Tune Insurance), Tune Talk, Tune Box, Tune Studios, Tune Tones, Caterham F1 Team, Queens Park Rangers Football Club (QPR) and Educ8 Group (owner of Epsom College in Malaysia).

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