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AirAsia contracts AFI KLM E&M for Deployment of Massive

A320neo Component Support

Bespoke repair and availability support solutions rolled out for AirAsia’s fleet of 304 A320neo

Paris, Amstelveen, Sepang, 8 December 2016 – AirAsia and Air France Industries KLM

Engineering & Maintenance (AFI KLM E&M) today inked a component support agreement for the

airline’s fleet of Airbus A320neo passenger jets, ultimately scheduled to number 304 aircraft. AirAsia

took delivery of its first A320neo on 7 September this year in Hamburg.

Signed in the presence of AirAsia Group CEO Tony Fernandes and Air France CEO Franck Terner,

the contract between the two groups includes component repair services and solutions designed to

maximise aircraft availability, such as the provision of a local main base kit at AirAsia’s Kuala Lumpur


Tailor-made solution for a mega-client

To earn the trust of AirAsia, the world’s largest low-cost carrier by passengers carried and jet fleet,

AFI KLM E&M came up with an ultra-competitive support offer, specially tailored to the expectations

of the carrier, which was looking for maximum aircraft availability. With its experience of large-scale

support, whether for its parent airlines or its third-party airline clients, AFI KLM E&M is able to offer

maintenance solutions for very large fleets like that operated by AirAsia.

At the signing ceremony held in Sepang, Malaysia, AirAsia Group CEO Tony Fernandes said: “We

are delighted to find a strong partner in AFI KLM E&M and one that is as dynamic as us. Operating a

new-generation aircraft at such a large scale requires adaptive, world-class support, and we have the

utmost confidence that AFI KLM E&M will be able to provide us with the responsiveness, reliability

and performance needed.”

Proof-driven quality

AirAsia has already had an opportunity to test the effectiveness of the MRO solutions delivered by AFI

KLM E&M, which currently provides component support for the fleet of A330s operated by AirAsia X,

the AirAsia’s budget long-haul subsidiary. Thus far, that support contract has given the carrier total

satisfaction, with the initial agreement signed in 2009 being extended in 2013.

Air France CEO Franck Terner added: “We are very honored that AirAsia is extending its trust to us

by awarding AFI KLM E&M with the support of its brand new A320neo fleet. I know that with Anne

Brachet, AirAsia will find a careful and trusted partner for many years to come.”

For her part, Anne Brachet, EVP AIR FRANCE KLM Engineering & Maintenance, said: “This

outstanding contract is further proof of the quality and reputation of the aircraft maintenance services

that we provide. Following the fruitful partnership with AirAsia X, we are proud to welcome its parent

airline, AirAsia, to our client portfolio and will strive to develop the same kind of trust-based partner

relationship with it.”

About AirAsia

AirAsia, the leading and largest low-cost carrier in Asia, services an extensive network of more than

120 destinations across Asia, Australia and New Zealand, the Middle East and Africa. AirAsia is also

the only airline that flies to all 10 countries in Asean (Association of Southeast Asian Nations), with

operations in Malaysia, Thailand, Indonesia and the Philippines as well as India and Japan. The

airline utilises a 100% Airbus fleet of more than 200 aircraft, with orders for a further 300 A320neo

and 100 A321neo, along with A330neo and A350 aircraft.

AirAsia voted World’s Best Low Cost Airline of 2009-2016 by Skytrax

AirAsia voted World’s Leading Low Cost Airline of 2013-2015 by World Travel Awards


Air France Industries KLM Engineering & Maintenance is a major multi-product MRO (Maintenance,

Repair, Overhaul) provider. With a workforce of over 14,000, AFI KLM E&M offers comprehensive

technical support for airlines, ranging from engineering and line maintenance to engine overhaul, aero

structure and Fan Thrust Reverser (FTR) support, as well as the management, repair and supply of

aircraft components, structured around a powerful logistics network. AFI KLM E&M supports almost

1,500 aircraft operated by 200 major international and domestic airlines. or

AFI KLM E&M voted MRO of the Year 2015

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