Sign up | Log in



Home  >>   Daily News  >>   Laos News  >>   Aviation  >>   Lao Airlines wins ISO certification
NEWS UPDATES Asean Affairs    14 June 2012

Lao Airlines wins ISO certification

12 June 2012

Lao Airlines yesterday received International Organisation for Standardisation (ISO) certification for ticket sales and booking services.

Speaking at the certificate presentation ceremony in Vientiane yesterday, Head of the airline's ISO Project Rada Sunthorn said, “This event is not just a first for the airline but is a historic occasion.”

The ISO 9001:2008 certification is a management standard quality system for ticket sales and booking services.

“Today is a very important day for all of the staff at Lao Airlines because they're delighted we've got this ISO,” Rada said.

Lao Airlines employs professional staff and has modern aircraft, he added.

Lao Airlines received the ISO 9001:2008 certificate from the United Kingdom Accreditation Service (UKAS), after being inspected by the Societe Generale de Surveillance (SGS).

ISO 9001:2008 is the management standard quality system that is accepted for organisations and private businesses throughout the world for production, service, and human resource development.

“This standard quality system will help in creating strong management. This system will help our customers to feel satisfied and boost our income,” Rada said.

The ISO and the International Oversight Safety Audit (IOSA) are top goals in Lao Airlines' development plan.

Lao Airlines has been working towards ISO certification for ticket sales and booking since 2006.

Lao Airlines had been working with SGS on the project up until June. The project provided training for senior officials and technicians at Lao Airlines to provide them with lessons, rules, and knowledge. The project changed the old style of management to an acceptable standard of quality.

“We want our logo, services, quality, international standards and customer satisfaction to be further developed,” Rada said.

The project underwent inspection and advising on six occasions. It was also checked by the SGS four times and Lao Airlines inspected itself two times, Rada said.

After checking procedures on each occasion, Lao Airlines and SGS consulted and shared ideas on developing work for the management standard quality system for ticket selling and booking services.

After a final visit by SGS inspectors on May 21 and 22, the SGS agreed to present the ISO 9001:2008.

The SGS organised a certificate presentation ceremony for Lao Airlines on June 11.

Attending the event were Minister of Public Works and Transport Sommad Pholsena, General Director of Lao Airlines Dr Somphone Duangdala, Director of the Civil Aviation Department Yakua Lorpangkua, and SGS staff.

Reach Southeast Asia!
10- Nations, 560- Million Consumers
And $1 -Trillion Market
We are the Voice of Southeast Asia Media Kit
The only Media Dedicated to Southeast Asia Advertising Rates for Magazine
  Online Ad Rates

Comment on this Article. Send them to

Letters that do not contain full contact information cannot be published.
Letters become the property of AseanAffairs and may be republished in any format.
They typically run 150 words or less and may be edited
submit your comment in the box below




1.  Verifier

1. Verifier

For security purposes, we ask that you enter the security code that is shown in the graphic. Please enter the code exactly as it is shown in the graphic.
Your Code
Enter Code

Today's  Stories    14 June 2012  Subsribe Now !
• Sino Laos cooperation moves further  Subcribe: Asean Affairs Global Magazine
• Thailand mulls regional insurance scheme  Asean Affairs Premium

• Lao Airlines wins ISO certification

Research Reports
on Thailand 2007-2008

•Textiles and Garments Industry

•Coffee industry

•Leather and footwear industry

•Shrimp industry

• Chamber wants Indo govt to renegotiate ...
• SkyTeam to admit Indonesia’s Garuda in 2014 
• Myanmar President delays his Thailand trip ... 
• Thai gov't prepares to defend charter change
• NZ helps Laos to clear unexploded bombs  
• Japan mulls taking Indonesia to WTO  
• Malaysia to double export of frozen durians...

Asean Analysis              14 June   2012

Advertise Your Brand
• Asean Analysis- June 14, 2012  
  Sponsor Our Events

Asean Stock Watch    14 June   2012 

• Asean Stock Watch-June 14, 2012 p

ASEAN NEWS UPDATES      Updated: 04 January 2011

 • Women Shariah scholars see gender gap closing
• Bank Indonesia may hold key rate as inflation hits 7 percent

• Bursa Malaysia to revamp business rules
• Private property prices hit new high in Singapore • Bangkok moves on mass transport
• Thai retailers are upbeat
• Rice exports likely to decline • Vietnamese PM projects 10-year socioeconomic plan


This year in Thailand-what next?

AseanAffairs   04 January 2011
By David Swartzentruber      

It is commonplace in journalism to write two types of articles at the transition point between the year that has passed and the New Year. As this writer qualifies as an “old hand” in observing Thailand with a track record dating back 14 years, it is time take a shot at what may unfold in Thailand in 2011.

The first issue that can’t be answered is the health of Thailand’s beloved King Bhumibol, who is now 83 years old. He is the world's longest reigning monarch, but elaborate birthday celebrations in December failed to mask concern over his health. More


Home | About Us | Contact Us | Special Feature | Features | News | Magazine | Events | TV | Press Release | Advertise With us

| Terms of Use | Site Map | Privacy Policy  | DISCLAIMER |

Version 5.0
Copyright © 2006-2020 TIME INTERNATIONAL MANAGEMENT ENTERPRISES CO., LTD. All rights reserved.
Bangkok, Thailand